Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. DW Computing reserves the right at any time after receipt of your order to accept or decline your order for any reason. DW Computing reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1000.00 (CAD) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. DW Computing is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by DW Computing.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, DW Computing shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. DW Computing shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, DW Computing shall immediately issue a credit to your credit card account in the amount of the charge.

Return policy and limited guarantee against defects
Every new third party product you buy from DW Computing is backed first by the product manufacturer’s warranty. DW Computing’s 30 day limited warranty against defects, may also apply. DW Computing’s 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or DW Computing. Leased merchandise is not eligible for this warranty. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only according to DW Computing’s limited 30 day warranty described above. Hardware confirmed as defective by the product manufacturer or DW Computing will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer. DW Computing will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call (289) 440-5095. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RA number issued by DW Computing or when the product manufactures or distributors return policies supersede ours.

Warranty Limitations
There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some localities do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.

Limitation of Liability
In no event shall DW Computing or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*All prices in Canadian dollars.
*There are no additional duties or brokerage fees.